Conflicts are a natural part of everyday life. Yet many of us avoid them or handle them in ways that escalate tension. This interactive workshop for students and young professionals introduces practical mediation and conflict resolution tools that help turn difficult conversations into constructive dialogue. You will learn how to understand different perspectives, manage emotions, and communicate more effectively.
Short bio: Dana Potočková is a mediator, teacher, and conflict management expert with over 25 years of experience. She is the founder of Conflict Management International and Chair of the Association of Corporate Ombudsmen in the Czech Republic. She has been involved in the development of mediation legislation and regularly teaches mediation and negotiation at universities and professional programs. Dana is a Fulbright Scholar and completed studies in Peace Studies at the University of Notre Dame and Mediation at Pepperdine University. In 2023, she received an award from Pepperdine University for her international contribution to the development of mediation.
In English. RSVP here.
